Vessel Documentation Verification

Each listing application requires an up-to-date copy of the vessel's registration. This verifies proof of ownership, authenticity, and the vessel's current status.

Boatur QR Verification

Hosts must upload two images of their unique Boatur QR code, printed and adhered to their vessel for scanning and verification. This assures guests of the vessel's authenticity.

More information can be found here

Desktop Browsers

1. Chrome 38+
2. Safari 10.1+
3. Edge 15+

Mobile Browsers

1. iOS Safari 9+ and other browsers and web views which use the system-provided WebKit engine
2. Android Chrome 38+
3. Samsung Browser 7.1+

Browser Requirements

1. TLS 1.2 to be supported by the browser.
2. Browsers must be sufficiently modern enough that they support Javascript Promises.

Self Guided

A traditional rental experience, you operate the vessel.

Captain Available

For an additional $100/day you can hire a private Captain to operate the vessel for you.

Captained

Either some vessels require a Captain, or an additional service is provided. In either case, a Captain will operate the vessel for you.

Chartered

Similar to a Captained vessel, Chartered voyages are exclusively single day voyages that could be either Half Day or Full Day.

Vessel Placement

Download your personal Boatur QR code, and print it out large enough to be scannable from the photo. Physically adhere this QR to the applicable vessel by taping it beneath or near the Hull Identification Number (HIN). As seen In this image below.

Ideal Photo

The ideal photo would have the QR printed large enough to be easily scannable from the image. Adhering the QR near the HIN helps avoid any issues in the application process. Try scanning the QR in the image below (from another device), you will be able to do the same with your photo to verify your QR is scannable. Once approved you may replace any images on your slideshow containing the QR code. You may also remove the QR code from your vessel, or leave it and use it to promote your Boatur Account!

Cancelations

Either the Guest or Vessel Host can choose to cancel the voyage up until the predetermined voyage departure time, as selected by the Guest.

Refunds

Refunds may be granted up to 24 hours following the predetermined voyage arrival time, as selected by the Guest.

Rain Checks

Boatur does not officially endorse rain checks, but Vessel Hosts have the discretion to offer them if Guests agree. While these situations are non-refundable, they can help address inconveniences such as adverse weather conditions.

Boatur Ambassador

As a Boatur Ambassador, you play a pivotal role in expanding our community by introducing boat owners to the Boatur platform. Leveraging your creativity and networking skills, you’ll connect with potential hosts and showcase the numerous benefits of listing their vessels with us. For every vessel you successfully onboard, you’ll earn a percentage of the host’s share of the booking fee*. Additionally, Boatur rewards hosts who connect with our Ambassadors by offering a reduction in platform fees for each booking made**.

*Ambassador Commissions: Ambassadors will earn a commission rate of 2.5% of the Host’s share for each booking, available when the Host activates the discount for the duration of the applicable promotional campaign.

**Host Discounts: Hosts referred by Ambassadors will receive a 30% discount on the Boatur Platform Fee per booking, available when the discount is active and for the duration of the applicable promotional campaign.

Hosts must activate the promotion for these commissions and discounts to apply. Activation can be done from the specific vessel’s edit page. Commissions and discounts will only apply to bookings made after the discount is activated and for the duration of the applicable promotional campaign. Bookings made prior to activation or after the discount expiration will not qualify for discounts and commissions, and the Boatur Platform Fee (Boatur's Fee) will revert to its standard rate as outlined in the terms.

The initial promotional program period for Boatur Ambassadors will expire on December 31, 2025. After this period, ongoing Ambassador Referral programs will be available from the date the listing is created and will last for three months. Upon the expiration of the promotional period, both the Ambassador’s commission and the Host’s discount rates will end, and the Ambassador will no longer be affiliated with the referred vessel. The Boatur Platform Fee (Boatur's Fee) will revert to its standard rate as outlined in the terms.

Please note that these rates and promotional periods are subject to change.

Referrer

As a Boatur Referrer, your primary goal is to connect guests with hosts on the Boatur platform. By leveraging your network and outreach skills, you can encourage guests to book vessels listed by the hosts you are connected with. The more vessels a host has, the more opportunities you have to earn. For every guest booking you facilitate, you will receive a percentage of the host’s share of the booking fee*.

Hosts benefit significantly by partnering with referrers, gaining access to a broader network and increasing their booking potential. Connecting with ideal referrers, such as bait shops, hotels, or realtors, can drive promising results.

*Referrer Commission: Referrers will earn a commission rate of 1% of the Host’s share for each booking, applicable when the Guest enters the specific Referrer’s promo code at checkout.

Promotions are managed by the Host, who has the sole discretion to determine the promo code, the affiliated Referrer, the discount amount, and the duration of the promotion. Hosts can edit or delete promotions at any time before the expiration of their created promotion, including changes to the promo code, discount amount, and/or promotion duration.

Guests must enter the promo code in the designated field at checkout within the promotional campaign period for commissions or discounts to apply. Bookings made before the promotion is created or after it has expired will not qualify for its discounts or commissions.

Upon the expiration of the promotion, both the Referrer’s commission and the Guest’s booking discounts will end, and the Referrer will no longer be affiliated with the referred vessel. The Host’s fee will revert to its standard rate.

Please note that the commission rate is subject to change.

Refresh Cache

If an app or website is not functioning properly, the first step (after checking your internet connection) is to clear your cache and history. This is because your device stores a lot of information to ensure quicker load times and a smoother experience. However, this can sometimes cause the app or website to appear “stuck.” By clearing your cache and memory, you remove these stored settings, effectively resetting the app or website. This tutorial will show you how to do so from your chrome browser (recommended browser), although most modern browsers will be similar.

1. Open the browser you installed the Boatur app from recommended browser: Chrome

2. Click or tap the ⋮ located in the top right (or bottom right) corner.

3. Click or tap History

4. Click or tap Delete browsing data...

5. Select All time for Time range

6. Select all checkbox options, except Saved Passwords

7. Click or tap Delete Data